Confirmed
An order confirmation lands in your inbox straight away.
Shipping & Delivery
- TRACKED DELIVERY
- 14-DAY RETURNS
- SECURE CHECKOUT
- MADE IN THE EU
From order to doorstep
What happens after you check out.
Made
Every product is made to order by our EU manufacturing partner.
Collected
Handed to the courier, and your tracking link is emailed.
Delivered
Typically 2–4 working days within Germany, 3–7 working days across Europe and 7–20 working days for the rest of the world.
Delivery questions
How much is delivery?
Nothing — during our opening, shipping is free on every order to every country we deliver to. No minimum, no code.
How long does it take?
Products are made to order and dispatched within 2–3 working days, then 2–4 working days within Germany, 3–7 working days across Europe, 2–5 working days in the USA (shipped from our US warehouse, no import duties) and 7–20 working days for the rest of the world.
Which countries do you deliver to?
We ship worldwide — Germany, all of Europe, the UK, the USA, Canada, Australia, Japan, Singapore and most other countries. US orders ship from our US warehouse with no import duties. During our opening offer, shipping is free on every order.
Will I get tracking?
Yes. A tracking link is emailed as soon as the parcel is collected by the courier.